MINISO USA Accessibility Statement

At MINISO, fun is for everyone. Our mission is to bring joy, discovery, and quality products to all our guests—regardless of ability. That includes making sure our digital content is accessible to people with disabilities, delivered in a way that treats every visitor with respect and dignity.

Our Commitment

MINISO USA is committed to providing a digital experience that is inclusive for all users. We are working to meet the internationally recognized standards of the W3C Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines help ensure that our website can be used with assistive technologies such as screen readers, magnification software, voice recognition tools, and captioning.

Our Mission in Action

To deliver an accessible experience for all our guests, we have taken the following steps:

•      Engaged a third-party digital accessibility vendor to assist with our compliance efforts.

•       Conducted digital accessibility audits of our website and digital content.

•       Actively remediating identified accessibility issues on an ongoing basis.

•       Training our team in accessibility best practices and inclusive design standards.

Feedback

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content on miniso-us.com, please reach out to us at customercare@miniso-us.com. When you contact us, please include the specific page or feature you encountered difficulty with so we can address it promptly.

MINISO USA views accessibility as an ongoing commitment. We will continue to enhance our digital content so that every guest can enjoy the MINISO experience.